What you want is
currently out on loan? No worries. You may place
a hold on any item you find in the Catalogue
that is currently signed out or is at another
KPL branch library, except ExpressReads and
In Library Use materials. Placing a hold is
a FREE service. Please be sure to pick up your
books once they are ready. If you do not, and
you do not notify the library you are unable
to pick them up, a fine will be placed on your
record for any reserves
not picked up.
How
to Place a Hold
Steps
for Placing a Hold in the Catalogue
Check Your Holds
Freeze Your Holds
Cancel Your Holds
When a Hold
is Ready for You
How to Place
a Hold
You can place a hold by searching
the Catalogue,
or in person at any branch library, or by
telephone:
-
Main Library
InfoLink: 519-743-7502
- Grand River Stanley Park Community
Library: 519-896-1736
- Forest Heights Community Library:
519-743-0644
- Pioneer Park Community Library:
519-748-2740
- Country Hills Community Library:
519-743-3558
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Steps for Placing a Hold in
the Catalogue
You will need your Library
Card and your PIN
to place a hold from any computer.
- Locate the title you want and
display the record on the screen.
- The computer indicates whether
the item is CHECK SHELVES, under Status.
- If the item is not available,
click the "Place Hold on Item" button
to the right of the screen.
- Type in your first and last
name, and press TAB.
- Type in your barcode number,
and press TAB.
- Type in your PIN.
- Click on the bar that says
"Choose a pickup location" and select
a library. (It must be a KPL location.)
- Click on the "Submit above
information" button.
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Check Your Holds
You can check the status of your
holds by Viewing
Your Record. After you have gained access
to your library record, information about holds
can be viewed by clicking on the button to the
right of the view your record screen. You will
see the title of the hold, the status of the hold,
and the pickup location.
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Freeze
Your Holds!
Going
on vacation? Don’t want to lose your
place in the hold list? You now have the
option to “freeze” your holds.
Freezing
a hold means you remain
on the holds list until you unfreeze it.
Follow these simple steps: |
|
- Log into your record.
- Click on your list of holds.
There is a “Freeze” column to the
right of the screen, and below that heading,
buttons appear beside each item currently on
your holds list.
- Click on the button beside
each hold you want to “freeze."
You will see a check mark inside the box.
- To make the change(s)
apply, click on the UPDATE LIST button
that appears at the top of the screen just above
your list of holds.
IMPORTANT! When you are ready
to receive your holds again, you must
unfreeze your holds.
To unfreeze your holds,
follow the same steps to freeze a hold, but in
this case, clicking on the boxes removes the check
mark from the freeze column.
You must click on the UPDATE LIST button so that
the change applies.
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Cancel Your Holds
If you no longer want a hold that
you have placed, you can cancel it by Viewing
Your Record. After you have gained access
to your library record, information about holds
can be viewed by clicking on the button to the
right of the view your record screen. To cancel
the hold:
- Click on the box to the left
of the title(s) you have on hold. You can
cancel one or more holds at a time, or
all your holds, if you wish.
- Click on
the UPDATE LIST button.
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When a Hold is Ready for You
The library will notify you when
your hold is ready. You may be notified either
by:
- Automated phone messaging system
- E-mail
- Personal phone call
Note: There is a fee for any hold
not picked up ($2.00 for adult material, $1.00
for children's material).
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